Customer Service Subscription Services
Solicitation No. R-17-009-PC
Status: Selection Approved and Awarded
Awarded: 11/16/17
Awarded: 11/16/17
Due Date: 2:00 PM Tuesday, 5/30/17
Awarded Firm: CEB - Gartner
The San Antonio Water System Customer Service department is seeking a professional services consulting firm to help it apply industry best practices to improve customer experience, increase customer satisfaction, and achieve better cost efficiency within all of the Customer Service groups through the use of a subscription service.
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Full RFP Proposal
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Change to Submittal Deadline
May. 12, 2017 |
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Addendum 2 - Q & A Information
May. 18, 2017 |
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Addendum 3 - Change to Proposal Checklist
May. 24, 2017 |
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