San Antonio Water System

SAWS is seeking proposals from qualified respondents who are able to provide web based technology and data solutions that support the modernization of the Uplift application process. The respondent's solution should automate the identity validation of the applicant, verify the information provided by the applicant and quantify level of trustworthiness of the applicant. Ideally the technology and data services will be available to SAWS IT Innovation Team to integrate directly into an existing customer web application (www.myaccount.saws.org) and customer relationship management system (Salesforce) via web service endpoint or application programming interface (API). Ideally the vendor technology and data will remove or significantly reduce the need for SAWS customers to provide traditional paper and file based artifacts with the application and subsequently the need for SAWS personnel to handle and processes the artifacts throughout the enrolment processes.