Paying Your Bill
Paying Your Bill
Paying your bill is quick, easy, and convenient!
Whether you prefer to pay your SAWS bill in person or within minutes online or by phone, paying your bill is easy and convenient for you.
- Pay Online - Use our eBill service
to view, receive, and pay your bill online. Any
SAWS customer can view current and past bills online.
You can make a one-time payment via bank draft with no commitment
or obligation to continue using the service.
eBill Pay directly credits your SAWS account so say goodbye late charges.
To pay online using a debit/credit card, go to www.paylocalgov.com/saws. Our third-party processor (Value Payment Systems) accepts Visa, MasterCard, Discover and American Express. You will be charged a small convenience fee (see chart) if you choose this option.
- Automatic Bill Pay - The Easy-Pay
Plan is an electronic payment plan designed to make payment of your SAWS bill an automatic process.
The SAWS Easy Pay Plan works by electronically transferring funds from your bank each month.
This convenience is absolutely free!
- Pay in Person - Stop by
one of our service
centers to pay your bill directly. SAWS Service Centers
accept cash, check payments, credit cards or debit
cards with a Visa, MasterCard, Discover or American Express logo. SAWS has also
teamed up with select local
businesses to collect payments on SAWS behalf.
- Pay by Phone -
Payment can be made via bank draft through one of
our Call Center Customer Service
Agents or through our interactive pay-by-phone services. Agents are available from
8 a.m. to 5 p.m., Monday
through Friday and Saturdays from 8 a.m. – noon. Pay-by-phone services are available 24 hours, seven days a week. Just call 210-704-SAWS (7297).
To pay by phone using a debit/credit card, call 1-855-729-7540. Our third-party vendor (Value Payment Systems) accepts Visa, MasterCard, Discover and American Express. You will be charged a small convenience fee (see chart) if you choose this option. Value Payment System's hours are Monday-Friday 7 a.m.-7 p.m.; Saturday 8 a.m.-5 p.m.
- Pay by Mail -
Payments can be placed in the return envelope received with your
bill and placed in the mail. Payment may be in the form
of personal check, Traveler’s Check, or Money Order. SAWS processes mailed check payments electronically. Please do not send cash.
For credit/debit card payment issues with Value Payment Systems, call 1-888-877-0450.
San Antonio Water System
P.O. Box 2990
San Antonio, TX 78299-2990