Utility Service Regulations

Announcement: August 30, 2023

SAWS is working to update the Utility Service Regulations made effective on April 4, 2023. Currently the Utility Service Regulations establish the policies governing service extension to customers of SAWS water, sewer and recycled water utilities. The updates envision the addition of new topics important to utility operations. For more information, and to read draft revisions when they are made available, please visit wateringrules.com.

The current Utility Service Regulations were approved by SAWS Board of Trustees on April 4, 2023. The updated regulations are available for download below:

Information Memos
Memo Title Area Focus Date
IM01 Connecting to Existing Infrastructure Permits Connections 1-6-2017
IM02 Dead End Mains Permits Regulatory 2-9-2017
IM03 USA 6 Month USA Duration 2-9-2017
IM04 USA Section 1.02 USA Legal 3-3-2017
IM05 Sanitary Sewer Capacity Restrictions outside CCN Areas USA Capacity 4-8-2017
IM06 Dead End Mains Monitoring Program Permits Regulatory 5-10-2017
IM07 Update on Manhole Rings and Covers Permits Regulatory 7-14-2017